‘An appalling instinct for branding’: designers react to Twitter’s ‘X’ rebrand (2024)

The bird is no longer the word. In his boldest move yet, owner Elon Musk has unveiled a sudden and drastic brand overhaul for the social media platform. Here’s what the industry makes of it.

Twitter has undergone some major changes under the tenure of its new owner but a rebrand to ‘X’ is arguably the most significant to date as Elon Musk does away with the name and instantly recognizable bird branding.

Of course, it’s not the first time the app has undergone design changes (the original logo simply read ‘Twittr’), but since making its debut in 2010 the bird graphic has become synonymous with the company.

Here, we asked top creatives, designers and branding specialists – along with a prominent former employee – to give their thoughts on the new X logo... and they didn’t hold back. “Pure comic book,” “empty” and “an HR nightmare” are just some of the responses from those we canvassed.

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Bruce Daisley, consultant, author and ex-vice president EMEA Twitter: “From start to finish Musk has been intent on burning down any evidence that someone was there before him because it serves to remind people that someone other than him has helped form his product. It speaks to a fragile ego and an appalling instinct for branding.

“Do you think news outlets are going to say, ‘On X someone sent a tweet...’ or ‘Parped an X...’ (or whatever the clowns invent)? No, they’ll say, ‘On social media someone posted...’ The whole brand equity will be gone.

“Musk fired a lot of people I know. He never did it in person – he always sent security to their desk with a box. This isn’t a man who likes dissent. Which again speaks to an astonishingly fragile ego.”

James Kirkham, chief executive, Iconic: “Musk’s ambition to create a super app where we spend time messaging, making payments, and ordering pizza is surely a valid goal. We all want a one-touch frictionless life. But to do this, you need a brand that feels trustworthy and premium.

“Instead, this logo feels like one created in the first year of my graphic design degree. The tone is pure comic book, like an early 90s version of marvel mutants before the universe had its necessary glow-up. It will be ironic if this ends up being more of a deterrent to users than the platform’s perceived social toxicity.”

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Stephanie McArdle, head of design, Droga5: “Twitter felt like a giant that would last forever. With this rebrand, the Twitter we knew is well and truly dead.

“The brand itself feels pretty empty. It’s more like a teaser. OK, there is a boldness to one letter, that’s cool. The glitchy animation is uninspiring, however. But what does it mean? What are we supposed to be buying into? People need to be given a reason to believe.”

Neil Cooper, head of design, Wolff Olins London: “As a designer, all of us have purchased domain names with the dream of one day using them to start a business. Elon Musk has done exactly this. But in doing so, he has destroyed one of the world’s best-known brands.

“An instantly recognizable color palette, a globally known logo and brand verbs such as ‘tweeting’ have worked their way into the zeitgeist of popular culture. All were destroyed overnight. This may or may not be the worst rebrand of the last few years, but it will certainly be a case study for design students for many years to come.”

‘An appalling instinct for branding’: designers react to Twitter’s ‘X’ rebrand (2)

Al Young, joint chief creative officer, St Luke’s: “Following the controversies surrounding Twitter since Elon Musk’s takeover it’s not surprising that they’re looking to rebrand. Rebrands can be successful and often happen after disasters. One example of this is Arthur Andersen becoming Accenture after a rancorous internal battle.

“But getting rid of the perfect little bird icon, which is instantly recognizable and charismatic, in favor of X is not going to be a successful solution for Twitter, in my opinion. X is ubiquitous and it is shorthand for danger. No one wants to put Xs in their search bars unless they are actively looking for trouble.”

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Frank Schouwaerts, design director at Mutant: “Although the character X triggers a lot in people’s minds, it will always be identified with something unbranded (brand name X) or even negative as it stands for a thing you cut (Ctrl/Cmd X). Furthermore, it’s not the best character to choose for ‘the everything app’ as you associate it with something violent or sex-related (X-rated). Pronunciation is also an issue.

“The logo itself feels rather generic as if Elon Musk wanted to pull the Nike Swoosh card by throwing the brief out to random designers.

“Musk claims the design will be further refined, and this might open up the opportunity for proper design agencies to create a serious identity with a certain foundation. Looking forward, with a skeptical eye, to see if this becomes anything more than another impulsive Elon Musk antic.”

‘An appalling instinct for branding’: designers react to Twitter’s ‘X’ rebrand (3)

Paul Woodward, lead motion designer at AnalogFolk: “It feels messy and thoughtless. The concept of Twitter with its ‘tweets’ felt clever and considered. X is anything but. Although, given the changes Elon has in mind about making this the ‘everything app,’ will this even feel like Twitter once was?

“It’s interesting to see how the biggest social platforms approach rebrands and the evident battle between the two. Mark rebranded Facebook to Meta behind closed doors in typical fashion while Elon openly rebranded to X with full transparency, Even giving users the opportunity to create the interim X logo that was live on the platform within 12 hours of it being chosen.

“It’s clear both are trying to react and get ahead, especially with the new Threads app recently launched.”

Ryan Lacey, head of content, Pitch: “Elon Musk brought us X.com, Space X, his first child X Æ A-12, xAI and now Twitter has become X. Where you will now send ‘Xs’ instead of tweets.

“From a naming POV it is therefore not a surprise, although sending ‘x’s’ does sound like a HR nightmare. From a branding POV there may be some interesting, subverted messaging going on.

“Let’s get all technical. Elon says the design of the new X is inspired by the art deco style. The art deco style reflected admiration for the modernity of the machine and the inherent design qualities of machine-made objects. This does seem at odds with a social network, yet you could say reflects his vision for the world.

“So is this a brilliantly thought-through branding strategy, or a very quick and dirty response to Threads, using a logo someone sent him last night? Let’s wait for Elon’s X to find out.”

‘An appalling instinct for branding’: designers react to Twitter’s ‘X’ rebrand (4)

Ajab Samrai, global chief creative officer at Blitzworks: “The bird logo is recognized by billions around the world so why reinvent the wheel? It’s a friendly symbol in a hardnosed tech sector. It symbolizes what the product does, ‘tweet.’ It symbolizes flight, your message. It appeals to all age groups and is welcoming. Blue is an optimistic color. It’s unique.

“The X Logo has foreboding black-and-white vibes. Looks militaristic. X is a brutal character. Hard lines crossing each other, negative connotations. Looks serious.”

Pietro Soldi, head of art at Dude London: “Musk has decided to destroy everything built so far, making it all about himself. Again. X is nothing but a dystopian futuristic bit of an empire that revolves around his personality only. It has no soul, purpose or connection with Twitter’s legacy. The positive side is that it can help us to, once and for all, debunk the myth that wealthy people are smarter than the rest of us. We had a lot of fun with Twitter, but it’s time to move on with our lives.”

Vicky Bullen, chief executive, Coley Porter Bell: “Take it at face value and the X is a symbol of the ‘future of unlimited interactivity’ that we have been told the new business will provide - X representing the idea of amplification when things come together. It seems like a much more serious, corporate image than Larry the Bird was - quite possibly exactly what they want to achieve.

“But I’m not sure he is going to get us to drop the word tweet from our lexicons very quickly. Twitter and tweets created a new language that entered our culture - the idea of sending an X might take a while to catch on. When I send an X, I am usually sending a kiss.”

Warren Beeby, chief creative officer, Rankin Creative: “Don’t call it a rebrand. This is a ‘de-branding’ by Musk. A clear signal that Twitter is no more. The bird is deceased - dead (In the words of John Cleese — “I know a dead parrot when I see one”). In terms of using brand to signal change this signal is loud and clear. By filling the void with the single letter ‘X’ Musk is creating a space to do whatever he wants with, posing a question only he knows the answer to. Or at least buying some time (and a bucket load of PR) while he gets his ducks in a row.”

Twitter reacts to... Twitter: brands have fun with the ‘X’ rebrand

‘An appalling instinct for branding’: designers react to Twitter’s ‘X’ rebrand (2024)

FAQs

‘An appalling instinct for branding’: designers react to Twitter’s ‘X’ rebrand? ›

It speaks to a fragile ego and an appalling instinct for branding. “Do you think news outlets are going to say, 'On X someone sent a tweet...' or 'Parped an X...' (or whatever the clowns invent)? No, they'll say, 'On social media someone posted...' The whole brand equity will be gone.

What was the reaction to the Twitter logo change? ›

NEW X LOGO LOOKS 'SINISTER'

The new X logo has garnered mainly negative reactions from netizens, many of whom criticised it for looking “sinister” and “not welcoming”. “It's not welcoming! It makes me feel sad,” one Twitter user said.

Do people like the Twitter rebrand? ›

The results showed that people who don't use Twitter didn't like the rebranding. Those who do use the platform were more positive. Almost a third of all those who responded to the poll said they had a negative reaction to the rebrand. That compared to 14% who felt positively.

Why did Twitter change to X? ›

To simplify the company's branding. Twitter has a number of different brands, including Twitter, Twitter Blue, and Twitter Spaces. The name change could be seen as a way to simplify the company's branding and make it easier for users to understand what the company is all about. To make Twitter more marketable.

Who did the Twitter rebrand? ›

Elon Musk's rebranding from “Twitter” to “X” has raised several questions about the future of the platform, the significance of rebranding, and consumer behavior.

Why did brands stop advertising on Twitter? ›

After Elon publicly endorsed an antisemitic conspiracy theory popular among White supremacists, many large companies pulled their advertising budgets from the platform, including Disney.

Why is the Twitter logo effective? ›

Most notably, the upward pointing beak almost sings an ode to freedom that is at the very core of the service Twitter provides. A good logo is something that one can easily, immediately and unmistakably associate with the brand to the point that it is synonymous with it.

Has Twitter lost users since rebranding? ›

Use of Twitter in the US has slumped by more than a fifth since Elon Musk bought the site and rebranded it to X, according to data from app-monitoring company Sensor Tower. As of February 2024, the social network's daily app users in America had fallen by 23% since November 2022, just after Musk completed his takeover.

How did Twitter change with Elon Musk? ›

For example, Musk eliminated verification for notable accounts, instead charging users for his Twitter Blue subscription that gave anyone a blue checkmark. He also laid off something close to 75 percent of the company's employees, including most of its trust and safety team responsible for content moderation.

Why did Twitter turn black? ›

Twitter tells The Verge that the change from blue to black was intentional — it's part of an update to make the Twitter website respond to the light and dark modes on your OS.

What are the problems with Twitter rebranding? ›

The problem: Rebranding a universally recognizable social media platform could upend years of brand equity built by Twitter. 90% of Twitter's revenue came from advertising in 2022. Most, if not all, of the company's existing contracts are for Twitter, not for X.

What do people think about Twitter rebranding? ›

People are very attached to the blue bird. They feel the rebrand was unnecessary, and stripped Twitter of its personality. It looks like most folks see this as more of an Elon Musk ego-trip than something that's actually helpful for Twitter users.

What's up with the new Twitter logo? ›

Musk says it's part of the transition to everything app Twitter has ditched the bird logo for an X. Elon Musk says the change is a step toward turning the platform into an app that offers other services. It's a tall order considering Twitter's finances.

Why did Twitter change its logo? ›

Why is Twitter's logo changing? Twitter's abrupt rebrand stems partly from Musk's fondness for the letter X, which has popped up throughout his career. It is also closely linked to his attempt to turn the news-led social network into a super app that offers everything from payments to TikTok-style videos.

What does the new Twitter logo mean? ›

The X is meant to represent the “crossing of ideas” that happens on Twitter, and it is also a reference to the company's new name, X Holdings. Like the previous one, this one is also designed to ensure logo adaptability for long-term survival. The logo change has been met with mixed reactions.

What is the new logo of Twitter after replacing the iconic bird logo? ›

Q. What is the new logo of Twitter after replacing the iconic bird logo? Notes: Twitter has officially rebranded to “X” after owner Elon Musk changed its iconic bird logo. This is the latest sweeping change since Musk bought Twitter for $44 billion last year.

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